Our Careteam

Nicole attended St. Lawrence College to complete the Veterinary Practice Management Program. She effectively combines her education and wealth of practical experience to provide the best possible care for the area’s Pet Owners. Nicole is particularly passionate about developing a team filled with excitement and positive influence to effectively deliver amazing care to the Patients and Clients of FVH. She still thrives in spending time “up close and personal” with the hospital’s clients, patients and staff to stay in touch with the ongoing needs of both clients and patients as well as the practice. Continuing education conferences and seminars are also important to ensure she continues growing and thriving both personally and professionally.

Nicole resides in London with her husband and their two young daughters, Livia and Lexxi. As a family, they love going for walks and spending plenty of time outdoors. Nicole also enjoys playing the piano, singing, photography, exercising, and staying active in her church community.

Terra was born here in London, but grew up in the small nearby town of Dutton, Ontario. She worked in various fields before deciding to make a change—when she saw an advertisement in the newspaper for a position in a veterinary hospital, Terra knew it was the perfect fit! She became a member of the Firth Veterinary Hospital family in October of 2007 and couldn’t be happier. Terra especially enjoys welcoming New Clients & Patients to the hospital, and getting to know owners’ beloved Pet companions. She also enjoys setting up canine obedience classes for Dr. Firth!

Terra currently lives in St. Thomas with her husband Jeff and their young daughter Paige. When she isn’t spending quality time with her family and friends or tending to the needs of London’s Pets here at the hospital, Terra loves to enjoy the great outdoors including visits to the beach. She also enjoys being an active part of the London Down Syndrome Association Family.

Danielle is a London native and graduated with honors from Sheridan College’s animal care program. She launched her career at a local boarding facility, where she would care for pets for six years. When the time came for a change, Danielle knew that she wanted to transition into a hospital setting—she jumped at the chance to join the Firth Veterinary Hospital family, and she’s been a part of the clinic team since July of 2018.

Here at the hospital, Danielle finds that she loves soaking up knowledge from the clinic’s support staff and veterinarians, and she especially likes watching puppies and kittens grow and mature over time. Danielle’s favourite part of her job, though, is getting to know clients and patients on a personal level.

Away from the office, Danielle enjoys boating and hiking in the outdoors, practicing hot yoga, riding roller coasters, and spending quality time with her family, boyfriend, and dogs. She has three canine companions: Archie, a Bichon Frise/Poodle mix who volunteered alongside Danielle as a therapy dog; Greta the lovable and loyal Labrador Retriever/Mastiff mix; and a purebred Beagle, Hazel, whose favourite pastimes include making new friends at the dog park and sleeping under the covers every night.

Rachel’s journey as an RVT began shortly after joining the workforce and realizing that a regular office job just wasn’t for her. She completed her RVT certification at Sheridan College and spent five years working at a local clinic where she gained valuable experience and knowledge from her amazing team and mentors. From there, she moved onto another clinic where she had the opportunity to work with pocket pets – something she quickly learned she is passionate about. Rachel is excited to combine her RVT knowledge with the HR skills she gained during the pandemic to contribute to the exceptional care that the Firth team delivers to all patients and clients.

Clinically, Rachel has a special interest in hematology. Ironically, she grew up with a fear of blood, yet today processing blood samples is one of her favorite technical skills. She also enjoys surgical monitoring and recovery as it puts her attention to detail to the test and allows her to be there for patients to ensure that they feel comfortable and cared for throughout the day.

Outside of the clinic, Rachel is fur mom to a sweet cat named Stella, who enjoys napping, cuddling, and snacking, and loves to be patted and spoiled with attention. In her spare time, Rachel enjoys kayaking the waters of Ontario, hiking (especially Decew Falls), and mastering new poses in hot yoga. Fun for Rachel consists of spontaneous adventures, road trips, and anything to do with nature. Her most memorable trip to date was to Tobermory, where she explored the Grotto, took a glass bottom boat to Flower Pot Island, and discovered amazing beaches and places to kayak along the way.

Alex jumped into the field right out of high school and started her veterinary technician training shortly thereafter. While still residing in the Bahamas, she applied to several veterinary clinics in the Ontario area and followed up with physical resumes while on vacation here with her husband. She received a call back from Firth Veterinary Hospital, and officially joined the team in July of 2023. Professionally, she enjoys working up close and personally with our patients and their loving owners.

Outside of the clinic, Alex resides with her husband, Sloane II, and their son, Sloane III. Their family is made complete with a Shih tzu named Prince Zuko, a.k.a. “pink toe.” Zuko is a special boy who loves to go on long walks. When he gets tired, he hops aboard Sloane’s stroller to be chauffeured around. Aside from animals, Alex’s other personal interests include dancing, modeling, and spending quality time with family.

Shannon’s experience at Firth Veterinary Hospital has been a great one, and she enjoys several different aspects of it. She loves being able to make connections with clients and creating long-lasting relationships with them and their pets. She is appreciative of the opportunity to learn more about the field and grow within it. Her goal is to be a medical assistant at the hospital one day, and realizes what an incredible privilege it is to be around a team that’s so knowledgeable and helpful.

Even when she’s not at the hospital, Shannon has plenty of animals at home that keep her on her toes. She has 2 cats and 1 dog, and their unique personalities keep Shannon and her husband entertained. Whenever she has free time, she still enjoys dabbling in fine art, photography, hiking and you might even find her in the kitchen baking!

Lindsey graduated from the Sheridan College veterinary technician program in April 2022. As a new graduate, she knew she wanted to be a part of a positive, inclusive team where she could learn and grow in her career. She found that place when she joined the Firth Veterinary Hospital in September of 2022. Professionally, Lindsey finds laboratory work particularly fascinating. She also takes great pride in helping to make visits to the vet as positive an experience as possible, both for the pet and his or her owner.

Outside of the clinic, Lindsey has two fur babies of her own: a Hungarian Vizsla named Moose and a shorthaired cat named Lulu. Moose is a 50-pound lap dog who loves to cuddle. Lulu is an expert at pulling the draw string out of any hoodie and is quite proud of her skill. In her spare time, Lindsey enjoys hiking, playing golf and walking Moose.

Katelyn will never forget her most exciting moment in the veterinary profession. She was awaken by a call at 1AM and hurriedly drove to the clinic to help a dog with an emergency c-section. She not only assisted in saving the puppies’ lives, she also got to see them eight weeks later when they came back for their first shots!

Helping save animal lives is just one of the many aspects that Kately enjoys about her job. She also loves prevention, from tick removal and to having a front-row view of the surgeries that take place.

Currently, Katelyn is a dog mom to a foxhound named Squid. She took the dog in after it had a broken hind leg as a 4-week old puppy, and nursed her back to health. She also has an adopted cat named Walter who won’t interact with anyone other than Katelyn’s dad - but everyone loves her, nonetheless!

David’s journey began at the University of Guelph, where he majored in Zoology before spending two summers working in a dog kennel. During his second year at the kennel, he also started volunteering at a Salthaven Wildlife Rehabilitation Clinic in his free time – something he continues to do to this day. Professionally, David enjoys assisting with surgery as he finds it incredibly fascinating to watch and be a part of such a challenging and delicate process.

At home, David is a pup-parent to two labradoodles: Hunter and Chloe, both of whom believe they are lap dogs. In his spare time, David loves participating in sports and has recently taken up playing tennis with his Dad. He also loves working with wildlife, which he does every weekend through his volunteer work at the wildlife rehabilitation center.

Zac earned his Bachelor of Science Honours degree in Animal Biology from the University of Guelph. While in school, he worked as a veterinary assistant at an emergency hospital in Cambridge and, upon completion of his studies, he relocated to London and joined the Firth team. Zac’s clinical passion lies in emergency medicine and working with critical patients.

Outside of work, Zac resides with his girlfriend and their cute Calico, Cleopatra.

Megan’s initial goal was to enroll in a veterinary technician program after high school, but the pandemic sidelined her plans. Rather than do virtual lessons, Megan decided to get a job that would provide hands-on experience, so she joined the Firth team in March of 2021. In May of 2022, Megan relocated to Nova Scotia and transitioned to the role of Virtual Client Advocate and Lead Triage Advocate. Her favorite part of the job is building relationships and educating clients about the importance of preventative care.

When Megan moved out of her parents’ home, she brought with her two of the family’s cats: Patches and Ringo. She and her boyfriend Austin recently purchased their own home, and combined their fur family to include Austin’s cat, Artemis. All three kitties have unique personalities, with Patches being the troublemaker of the bunch. When she’s not working, Megan enjoys spending time with family, working in the garden, and going on walks or car rides.