Our Care Team

Nicole attended St. Lawrence College to complete the Veterinary Practice Management Program. She effectively combines her education and wealth of practical experience to provide the best possible care for the area’s Pet Owners. Nicole is particularly passionate about developing a team filled with excitement and positive influence to effectively deliver amazing care to the Patients and Clients of FVH. She still thrives in spending time “up close and personal” with the hospital’s clients, patients and staff to stay in touch with the ongoing needs of both clients and patients as well as the practice. Continuing education conferences and seminars are also important to ensure she continues growing and thriving both personally and professionally.

Nicole resides in London with her husband and their two young daughters, Livia and Lexxi. As a family, they love going for walks and spending plenty of time outdoors. Nicole also enjoys playing the piano, singing, photography, exercising, and staying active in her church community.

Terra was born here in London, but grew up in the small nearby town of Dutton, Ontario. She worked in various fields before deciding to make a change—when she saw an advertisement in the newspaper for a position in a veterinary hospital, Terra knew it was the perfect fit! She became a member of the Firth Veterinary Hospital family in October of 2007 and couldn’t be happier. Terra especially enjoys welcoming New Clients & Patients to the hospital, and getting to know owners’ beloved Pet companions. She also enjoys setting up canine obedience classes for Dr. Firth!

Terra currently lives in St. Thomas with her husband Jeff and their young daughter Paige. When she isn’t spending quality time with her family and friends or tending to the needs of London’s Pets here at the hospital, Terra loves to enjoy the great outdoors including visits to the beach. She also enjoys being an active part of the London Down Syndrome Association Family.

Danielle is a London native and graduated with honors from Sheridan College’s animal care program. She launched her career at a local boarding facility, where she would care for pets for six years. When the time came for a change, Danielle knew that she wanted to transition into a hospital setting—she jumped at the chance to join the Firth Veterinary Hospital family, and she’s been a part of the clinic team since July of 2018.

Here at the hospital, Danielle finds that she loves soaking up knowledge from the clinic’s support staff and veterinarians, and she especially likes watching puppies and kittens grow and mature over time. Danielle’s favourite part of her job, though, is getting to know clients and patients on a personal level.

Away from the office, Danielle enjoys boating and hiking in the outdoors, practicing hot yoga, riding roller coasters, and spending quality time with her family, boyfriend, and dogs. She has three canine companions: Archie, a Bichon Frise/Poodle mix who volunteered alongside Danielle as a therapy dog; Greta the lovable and loyal Labrador Retriever/Mastiff mix; and a purebred Beagle, Hazel, whose favourite pastimes include making new friends at the dog park and sleeping under the covers every night.

Rachel’s journey as an RVT began shortly after joining the workforce and realizing that a regular office job just wasn’t for her. She completed her RVT certification at Sheridan College and spent five years working at a local clinic where she gained valuable experience and knowledge from her amazing team and mentors. From there, she moved onto another clinic where she had the opportunity to work with pocket pets – something she quickly learned she is passionate about. Rachel is excited to combine her RVT knowledge with the HR skills she gained during the pandemic to contribute to the exceptional care that the Firth team delivers to all patients and clients.

Clinically, Rachel has a special interest in hematology. Ironically, she grew up with a fear of blood, yet today processing blood samples is one of her favorite technical skills. She also enjoys surgical monitoring and recovery as it puts her attention to detail to the test and allows her to be there for patients to ensure that they feel comfortable and cared for throughout the day.

Outside of the clinic, Rachel is fur mom to a sweet cat named Stella, who enjoys napping, cuddling, and snacking, and loves to be patted and spoiled with attention. In her spare time, Rachel enjoys kayaking the waters of Ontario, hiking (especially Decew Falls), and mastering new poses in hot yoga. Fun for Rachel consists of spontaneous adventures, road trips, and anything to do with nature. Her most memorable trip to date was to Tobermory, where she explored the Grotto, took a glass bottom boat to Flower Pot Island, and discovered amazing beaches and places to kayak along the way.

Shannon’s experience at Firth Veterinary Hospital has been a great one, and she enjoys several different aspects of it. She loves being able to make connections with clients and creating long-lasting relationships with them and their pets. She is appreciative of the opportunity to learn more about the field and grow within it. Her goal is to be a medical assistant at the hospital one day, and realizes what an incredible privilege it is to be around a team that’s so knowledgeable and helpful.

Even when she’s not at the hospital, Shannon has plenty of animals at home that keep her on her toes. She has 2 cats and 1 dog, and their unique personalities keep Shannon and her husband entertained. Whenever she has free time, she still enjoys dabbling in fine art, photography, hiking and you might even find her in the kitchen baking!

Lindsey graduated from the Sheridan College veterinary technician program in April 2022. As a new graduate, she knew she wanted to be a part of a positive, inclusive team where she could learn and grow in her career. She found that place when she joined the Firth Veterinary Hospital in September of 2022. Professionally, Lindsey finds laboratory work particularly fascinating. She also takes great pride in helping to make visits to the vet as positive an experience as possible, both for the pet and his or her owner.

Outside of the clinic, Lindsey has two fur babies of her own: a Hungarian Vizsla named Moose and a shorthaired cat named Lulu. Moose is a 50-pound lap dog who loves to cuddle. Lulu is an expert at pulling the draw string out of any hoodie and is quite proud of her skill. In her spare time, Lindsey enjoys hiking, playing golf and walking Moose.

Throughout middle school and high school, Ravaye took part in several co-ops at various veterinary practices before going on to attend the University of Guelph-Ridgetown Campus. Professionally, Ravaye has a special interest in dentistry. She also enjoys assisting the doctors in examining patients and passing along her knowledge to clients to help them better care for their animal companions.

Outside of work, Ravaye lives with her husband, Ben, their Cheerio-loving French bulldog, Mack, and a shorthaired kitty named Madison, who was the first pet Ravaye had on her own. One fun fact about Ravaye is that she has backwards hips, which causes her to be a bit pigeon-toed. This hasn’t stopped her from living a completely normal life, though.

Amber joined the Firth Veterinary Hospital team fresh out of school and hasn’t looked back since. In her role as veterinary technician, she enjoys performing blood draws, as it can tell you so much about what’s going on inside a patient.

Outside of the clinic, Amber has three pets of her own: a husky chihuahua mix named CiCi; a cat named Murphy, who decided he’d found his family when he showed up on the deck one day; and a rabbit named Doug who Amber adopted while in school.

Katelyn will never forget her most exciting moment in the veterinary profession. She was awaken by a call at 1AM and hurriedly drove to the clinic to help a dog with an emergency c-section. She not only assisted in saving the puppies’ lives, she also got to see them eight weeks later when they came back for their first shots!

Helping save animal lives is just one of the many aspects that Kately enjoys about her job. She also loves prevention, from tick removal and to having a front-row view of the surgeries that take place.

Currently, Katelyn is a dog mom to a foxhound named Squid. She took the dog in after it had a broken hind leg as a 4-week old puppy, and nursed her back to health. She also has an adopted cat named Walter who won’t interact with anyone other than Katelyn’s dad - but everyone loves her, nonetheless!

David’s journey began at the University of Guelph, where he majored in Zoology before spending two summers working in a dog kennel. During his second year at the kennel, he also started volunteering at a Salthaven Wildlife Rehabilitation Clinic in his free time – something he continues to do to this day. Professionally, David enjoys assisting with surgery as he finds it incredibly fascinating to watch and be a part of such a challenging and delicate process.

At home, David is a pup-parent to two labradoodles: Hunter and Chloe, both of whom believe they are lap dogs. In his spare time, David loves participating in sports and has recently taken up playing tennis with his Dad. He also loves working with wildlife, which he does every weekend through his volunteer work at the wildlife rehabilitation center.

Growing up with parents who are both doctors, Noah was influenced from a very young age about medicine and science. In April of 2024, he completed his Bachelor of Science degree in biology at Wilfrid Laurier University. He joined Firth in August of that same year to gain more hands-on experience prior to applying to veterinary school. Professionally, Noah likes learning new things and takes great pride in providing excellent patient care and client service.

Outside of the clinic, Noah has a mini goldendoodle named Penny who prefers to be around humans more than other dogs. Penny is a finicky eater and will often refuse to eat unless fresh chicken is added to her food. When he’s not busy playing with Penny or caring for patients, Noah enjoys swimming and being on the water. He recently took up whittling as a new hobby, and places great value on quality time spent with family and friends.

Megan’s initial goal was to enroll in a veterinary technician program after high school, but the pandemic sidelined her plans. Rather than do virtual lessons, Megan decided to get a job that would provide hands-on experience, so she joined the Firth team in March of 2021. In May of 2022, Megan relocated to Nova Scotia and transitioned to the role of Virtual Client Advocate and Lead Triage Advocate. Her favorite part of the job is building relationships and educating clients about the importance of preventative care.

When Megan moved out of her parents’ home, she brought with her two of the family’s cats: Patches and Ringo. She and her boyfriend Austin recently purchased their own home, and combined their fur family to include Austin’s cat, Artemis. All three kitties have unique personalities, with Patches being the troublemaker of the bunch. When she’s not working, Megan enjoys spending time with family, working in the garden, and going on walks or car rides.

Before joining the Firth Veterinary Hospital team, Bella worked in landscaping. Even in that role, she found herself drawn to, and fascinated by, the many critters and creatures that she’d encounter on a daily basis. When she decided to make a career change and follow her heart toward the veterinary field, Bella came across an ad seeking a receptionist here at Firth. Given her natural desire to help both humans and animals, the role seemed to be the perfect fit! Professionally, Bella enjoys interacting with patients and helping their owners in any way she can.

When she’s not busy greeting patients and clients, and running our busy front desk, Bella resides with her parents, brother, and two pets: a dog named Roary, and a cat named Sage. The two are still in the process of getting to know one another but are slowly becoming friends. In her spare time, Bella enjoys bringing Roary to Reservoir Park or for a drive down to Port Stanley, where they will grab dinner, walk the beach, and cap the night off with some ice cream (including a special pup cup just for Roary).

In 2006, Hani was accepted into a veterinary medicine program in her hometown and completed her Doctor of Veterinary Medicine (DVM) after six years of study. Initially, she considered pursuing a PhD in clinical pathology, but during her internship, she realized her true passion was with companion animals. As a result, she continued her education and earned a PhD in small animal internal medicine.

In September of 2023, Hani emigrated to Canada and has been working as a veterinary assistant while taking steps to obtain her Canadian veterinary license. In her current role, Hani finds taking care of animals in the hospitalization ward to be especially rewarding. Being able to witness their stages of healing firsthand is inspiring.

Outside of the clinic, Hani lives with her husband and their cat, Manouch, who they adopted from their hometown and treat like their son. In addition to animals, Hani’s other passions include yoga, hiking in nature, meditation, listening to podcasts, and recently, playing the tongue drum. Several years ago, she began a journey of self-discovery, seeking ways to quiet her mind and find inner peace.