FAQs – Firth Veterinary Hospital in London, ON
Firth Veterinary Hospital provides comprehensive veterinary care for dogs and cats in London, ON, including South London and surrounding communities. This FAQ page answers common questions about our veterinary services, appointments, preventive care, behaviour consultations, laser therapy, critical care, and ongoing support to help you make informed decisions about your pet’s health.
New Clients and General Care
Where is Firth Veterinary Hospital located?
Firth Veterinary Hospital is located at 4499 Wellington Road South, London, Ontario N6E 2Z8. Our veterinary hospital offers compassionate, advanced veterinary care for dogs and cats from London, South London, and the nearby communities. We welcome new clients and look forward to building a lasting relationship with you and your pet.
What are your hours, and when can I schedule an appointment?
Our hours are Monday through Thursday from 8:00 a.m. to 6:00 p.m. (Please note: we have a standing team meeting closure on Thursdays from 1:30 p.m. to 3:00 p.m.) We are open Fridays from 9:00 a.m. to 1:00 p.m., and are also open every other Saturday. We are closed Sundays. You can schedule an appointment by contacting our veterinary team at 519-681-4377 or using our Appointment Request form.
How do I contact Firth Veterinary Hospital?
You can contact Firth Veterinary Hospital by calling 519-681-4377 during regular business hours or through our Contact page.
How do I become a client of Firth Veterinary Hospital?
Becoming a client is simple. You can contact our hospital at 519-681-4377 to schedule your first appointment and provide important information about your pet’s medical history. You may also use our contact page or our appointment request form. We recommend bringing any previous veterinary records so our veterinarians can better understand your pet’s health needs and create an appropriate care plan.
What makes Firth Veterinary Hospital different?
Firth Veterinary Hospital combines comprehensive veterinary care with advanced services designed to support pets throughout their lives. Our team provides preventive medicine, critical care, behaviour consultations, dog training resources, and Class III Laser Therapy to help improve comfort, mobility, and overall wellbeing. We are also guided by the principles of the Canadian Veterinary Oath, which reflects our commitment to ethical and compassionate veterinary care.
Emergency and Urgent Care
Do you provide veterinary critical care for seriously ill or injured pets?
Our veterinary team provides Critical Veterinary Care for pets requiring close monitoring, diagnostics, and medical attention. Critical care may involve stabilisation, pain management, supportive treatment, and ongoing evaluation based on your pet’s condition. We understand that serious health concerns can be stressful, and our veterinary team takes the time to explain your pet’s condition, treatment options, and recommended next steps. If you aren’t sure if your pet needs critical care, contact us at 519-681-4377, and we can advise you on the best next steps.
What signs mean my pet needs veterinary care immediately?
Pets experiencing certain symptoms may need immediate veterinary attention. These include:
- Trouble breathing
- Collapse or fainting
- Severe weakness
- Uncontrolled bleeding
- Serious injuries
- Seizures or tremors
- Fever
- Lethargy
- Limping
- Suspected poisoning
- Difficulty urinating
- Sudden severe pain
- Loss of mobility
- Bloated abdomen
- Repeated vomiting
- Severe diarrhoea
- Pale or unusual gum colour
- Sudden behaviour changes
Our veterinary team can help determine the next best step for your pet’s situation. Contact our veterinary team at 519-681-4377 if your pet displays any of these warning signs. For emergencies outside our regular hours, please follow our After-Hour Emergencies guidance.
What should I do if my cat has trouble urinating?
Difficulty urinating in cats is a very serious medical concern, and one that can even be life-threatening, especially for male cats. Cats with this issue require prompt veterinary attention. Signs of a possible urinary blockage include frequent trips to the litter box, straining to urinate, vocalizing while trying to urinate, or producing little to no urine. If you notice these symptoms, contact our veterinary team or seek emergency care right away.
Does Firth Veterinary Hospital provide after-hours emergency care?
Our hospital does not provide 24-hour emergency care. For pet owners who need urgent veterinary assistance outside our regular hours, we offer Goldstar, an After Hours emergency program that allows you to connect with a veterinarian at any time. You may also contact Veterinary Emergency Clinic (VEC), a 24/7 pet urgent care center that is located on Adelaide Street North. Visit our After-Hour Emergencies page for more information.
Services and Medical Care
What veterinary services do you offer?
Firth Veterinary Hospital provides a wide range of Veterinary Services for dogs and cats. Our offerings include wellness care, preventive medicine, diagnostics, surgery, critical care, laser therapy, behaviour consultations, and nutritional guidance. Our team focuses on providing gentle but thorough veterinary care, and always offers personalized recommendations based on your pet’s health, lifestyle, and individual needs.
Does my pet need regular wellness examinations?
Yes. Regular Pet Wellness Examinations enable our veterinarians to thoroughly assess your pet’s health. These often result in health concerns being detected early, when treatment is often easiest and most effective. During wellness visits, we evaluate your pet’s overall condition, discuss preventive care, and go over any changes or concerns that may require further attention.
How can Class III Laser Therapy help my pet?
Class III Laser Therapy is a painless, non-invasive treatment that uses light to reduce discomfort, decrease inflammation, and support tissue healing. It can be used to treat a wide variety of medical problems, ranging from arthritis to skin problems. We may recommend Laser Therapy for certain conditions involving pain, mobility concerns, injuries, or recovery after procedures. Laser therapy can be a helpful option for improving comfort and quality of life for many pets.
Do you offer behaviour consultations or dog training?
Yes. We understand how frustrating and stressful behavioural issues can be, and are here to help build stronger relationships and better communication between pets and their families. Our Behavioural Counseling services focus on understanding the reason behind a pet’s behaviour and then offering practical recommendations to help dogs learn how to properly respond to stress or stimuli. It can be quite amazing to see the difference training can make.
What types of dog training services does Firth Veterinary Hospital provide?
We offer Behavioural Counseling, Obedience Classes, and Dog Training. Our dog training services include obedience training and behaviour-focused guidance designed to help dogs develop positive habits and improve communication with their families. Training can address everyday concerns such as manners, commands, social behaviours, and challenges that affect your dog’s daily life.
Do you offer veterinary care for pets with mobility or pain concerns?
We provide veterinary care options that can help pets experiencing pain, reduced mobility, or age-related changes. Our veterinarians may recommend treatments such as Veterinary Laser Therapy as part of a broader care plan to help reduce pain and stiffness and generally improve pets’ well-being and quality of life. All treatment recommendations are based on the pet’s specific health needs.
Do you offer payment options or financing for veterinary care?
We provide a variety of Payment Options to help clients understand available ways to manage veterinary expenses. We encourage pet owners to review payment options and discuss questions with our team before treatment so they can make informed decisions about their pet’s care.
Does Firth Veterinary Hospital accept pet insurance?
Yes. We accept pet insurance as a way for families to help manage eligible veterinary expenses. Pet insurance plans vary, so we recommend reviewing policy details carefully before choosing one. Visit our Pet Insurance page for more information.
Do you offer membership plans?
We do. Our membership plans are designed to help pet owners financially plan for routine veterinary care throughout the year. Because pets’ veterinary care needs change over time, we offer different options for puppies and kittens and adult pets. You may also explore various add-on services, such as Pet Dentistry. Visit our Membership Plans page or contact us for more details.
Preventative Care and Ongoing Support
How can I keep my pet healthy throughout their life?
Preventive veterinary care is the best option. Consistent care helps us create a plan that supports your pet through every stage of life. While there is no way to protect pets from all types of illness and injury, routine wellness care often allows us to identify health concerns early and helps protect your pet’s overall health and well-being. We offer regular wellness examinations, appropriate vaccinations, parasite prevention, nutrition guidance, dental care, and monitoring for changes in behaviour or health.
Can I order my pet’s food and medication online?
You can conveniently Request Your Pet’s Medication Online through our website. Medication requests are reviewed and authorized by our veterinarians to ensure they meet legal requirements and are appropriate for your pet’s current health needs.
Our Online Pet Store provides a convenient way to request food and other pet care products.
How can I prepare for my pet’s first visit?
To prepare for your pet’s first visit, we would ask that you collect any previous medical records, make a list of current medications, and let us know of any specific concerns you have about your dog or cat’s health or care. The more information we have about your pet, the better. That background information and history really helps our veterinarians understand your pet and develop appropriate care and, if needed, medical treatment recommendations.
Does Firth Veterinary Hospital offer care for senior pets?
Yes. Our veterinary team provides individualized care for senior dogs and cats to help address age-related health changes. Regular wellness visits allow us to monitor mobility, comfort, nutrition, dental health, and other concerns that may affect your pet’s quality of life as they age.
How does Firth Veterinary Hospital support the relationship between pets and their families?
We believe that effective veterinary care includes listening to pet owners and understanding each pet’s unique needs. Our team takes time to explain recommendations, answer questions, and provide guidance that helps families make informed decisions about their pet’s health. Our commitment to compassionate care is reflected in the principles of the Canadian Veterinary Oath that guide our profession.
Firth Veterinary Hospital is proud to provide compassionate veterinary care for dogs and cats in London, ON, South London, and surrounding communities. Our veterinary clinic offers comprehensive Veterinary Services, including wellness care, diagnostics, critical care, surgery, behavioural consultations, dog training resources, and Class III Laser Therapy. Whether you are looking for a trusted veterinarian in London, Ontario, a vet in London, or a veterinary clinic near you, our team is here to provide knowledgeable and personalized care for your pet. Please call 519-681-4377 or visit our Contact page to schedule an appointment and learn more about our services.
